Ticketing Policies

Toledo Opera Ticketing Policies

Box office is open Monday - Thursday 9 am til 4 pm and 9 am til noon on Friday. 419.255.7464

Performance days, the box office (Valentine Theatre location) opens 90 minutes before curtain time.

To reach box office personnel on performance days/weekends, please email boxooffice@toledoopera.org or call 419.255.1213 and leave a message. Someone will be happy to assist you in a timely fashion.

GENERAL

  • Refunds & Exchanges:
    • Exchanges are subject to availability.
    • Exchanges are available free of charge for subscribers up to 24 hours before performance.
    • For non-subscribers, exchanges are available for a $3 per ticket exchange fee up to 24 hours before performance.
    • Toledo Opera will not under any circumstances refund a ticket sale.
    • If an exchange is impossible, tickets may be returned for a tax deductible donation by calling the box office up to 24 hours before the performance.
  • Online Sales are available until one hour before performance. Tickets may then only be purchased at our box office at the Valentine Theatre.
  • No tickets will be held or reserved without full payment.
  • All audience members must possess a ticket to be admitted.
  • Tickets may be reprinted at no additional charge in the event that the tickets are lost, stolen, or destroyed. Please contact the Opera box office for reprints.
  • Any ticket purchased less than 10 days prior to a performance will be held at Will Call.

FEES

  • All ticket purchases are subject to a processing fee and a mailing fee.
    • Mailing fees may be waived if the patron chooses Will Call or if purchased in person.
    • Processing fees are non-waivable.
  • For non-subscribers, exchanges are available for a $3 per ticket exchange fee up to 24 hours before performance.

DISCOUNTS

  • Group Rates: Groups of 10 or more receive a discount of 10% and only by calling the box office at 419.255.SING.
  • Seniors:  Seniors (65 years and older) receive a 10% discount off single ticket prices. Available by phone, online, or in person at the Toledo Opera offices.
  • Military:  Military members receive a 10% discount off single ticket prices. Available by phone, online, or in person at the Toledo Opera offices.
  • Student Rush:  Student Rush (when available) is $10 cash with a valid student ID. 
    • Student Rush cannot be pre-purchased.
    • Student Rush (if available) will be sold 30 minutes to curtain.
    • Patrons may call the box office to check availability. 

ACCESSIBILITY

In compliance with the Americans with Disabilities Act and Ohio law, Toledo Opera will provide services for the visually impaired and hearing impaired, if requested by patrons. We recommend you notify our box office of the need for an audio describer or sign language interpreter, or any other assistive service, at the time you place your ticket order, at the latest, since these services can take a significant amount of time to arrange. The Valentine Theatre is wheelchair accessible and again you must inform the box office when purchasing tickets.

 

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